Privacy Policy
At Designics Production, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you interact with our website or utilize our services.
Information We Collect:
We collect various types of data, including personal details such as your name, email address, and phone number. We also gather billing information (e.g., payment method, transaction history), project-related files, client briefs, and technical data like browser type, IP address, and device information. Additionally, we monitor website usage patterns, gather feedback and testimonials, and collect social media details if connected. Communications made via email, chat, or contact forms, as well as login credentials for client accounts, are also stored. Any information voluntarily submitted by you is securely maintained.
How We Use Your Information:
Your data helps us provide and manage our services effectively. We use it to process transactions, deliver invoices, and share project updates. It also allows us to respond to inquiries, personalize your experience, send newsletters and offers, enhance website functionality, and prevent fraud. Furthermore, we analyse user behaviour for service improvements and fulfil legal obligations when necessary.
Data Sharing and Disclosure:
We never sell your personal information. However, data may be shared with trusted third-party service providers and payment processors. Team members may access project files as required, and legal authorities may receive data if mandated. In cases of mergers or acquisitions, limited data may be disclosed. Testimonials may be featured with your permission, and any shared data is minimal, relevant, and protected under secure protocols and NDAs when applicable.
Data Security:
We apply industry-standard security measures including encrypted data transfers, restricted access, regular secure backups, SSL certification, firewalls, antivirus protection, and strong password policies. Client data is stored on encrypted drives, and breach response plans are in place. Regular audits ensure our systems remain secure and up to date.
Cookies and Tracking:
We use cookies to improve your user experience by tracking interaction patterns and website visits. Tools like Google Analytics help us understand usage trends. Cookies do not contain personal data and can be disabled via your browser settings, though doing so may affect functionality. We respect all cookie consent regulations and retain cookie data for limited timeframes.
Your Data Rights:
You have full control over your data. You may request access, updates, corrections, or deletions. You can withdraw consent at any time, request data portability, and object to certain uses. Marketing communications can be opted out of at your discretion. We verify and respond to data requests within 30 days, in compliance with applicable laws.
Data Retention:
We retain project and personal data only for as long as necessary. Inactive accounts may be removed, while transaction data is kept for legal compliance. Archived projects are stored securely, and email conversations are retained for project tracking. You may request early deletion where feasible, and backup data is held temporarily before final deletion.
Children’s Privacy:
Our services are not intended for users under the age of 13. We do not knowingly collect information from minors. If discovered, such data is deleted immediately. Parental requests for removal are honored. We may verify age and require guardian consent in certain situations. All content and services comply with COPPA and international child protection laws.
Third-Party Links:
Our website may contain external links for your convenience. However, we are not responsible for third-party content or privacy practices. Please review their policies before engaging. These links do not imply endorsement, and their use is at your discretion. We regularly review third-party partnerships to ensure safety and relevance.
Changes to This Policy:
This Privacy Policy may be updated without prior notice. Revisions will be posted on this page, and significant changes will be communicated via email. Continued use of our services constitutes acceptance of the updated terms. Archived versions are available, and we welcome questions regarding any modifications.